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Retail Pragmatist - Integrated Retail, Home Delivery Logistics and Click & Collect Specialists

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Who we are
Steve Bolton PDF Print E-mail

 

Image Steve Bolton is a Managing Partner of Retail Pragmatist, focussing on solutions for multi-channel retailers. Steve has worked at board level in supply chain and logistics operational roles, and led multi-disciplined change programs, delivering multi-million pound benefit improvements.
He was previously Solutions Director for the Reality Group, a division of the Argos Retail Group. An accountant by profession, Steve spent three years in performance improvement consultancy, prior to joining GUS Home Shopping in April 1991, rising to the position of Executive Director for Merchandise Planning in October 1999.  Steve launched Reality’s entry level end-to-end solution in 2001, and is an expert in emerging delivery point options, the so-called final mile. An experienced multi-channel retail consultant, he specialises in new product and service development and launch programmes. He is a successful and motivational leader with a broad range of commercial and process improvements skills attained at a senior level.  
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Clive Geldard PDF Print E-mail
 
ImageClive is a Director of Solving International UK and Group Vice-President responsible for the Retail and Consumer Value Chain practice. He has over 20 years experience in distribution and supply chain management, in operations within the automotive, building materials and distribution services sectors before becoming a certified management consultant. He has worked extensively in food and retail distribution businesses in the UK, Europe and Emerging Markets with companies such as Unilever, Casino, Ahold, PPR, The Co-op and BMW.
 
Craig Dalton PDF Print E-mail
 
ImageCraig is a Director and founder of Solving International’s operations in the UK. Prior to Solving, Craig had 8 years management experience holding senior positions within the distribution industry, followed by 12 years in management consultancy with leading firms such as Coopers and Lybrand.
Craig has a broad range of experience covering:
  • Performance improvement within the extended value chain
  • Network restructuring and organisational change
  • Route to market optimisation
 

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We work with you to integrate retail channels to achieve a consistent “customer journey”, a top three challenge for many aspiring integrated retailers. We work with you to leverage retail channels to up sell and cross sell related, relevant products. We are specialists and leaders in Direct Marketing (DM) and Customer Relationship Management (CRM): customer segmentation, demand generation, maximising campaign yield, customer engagement and retention. We have project managed the development of concept stores and rebranding. We look for commercial partnerships to develop propositions and take-to-market strategies. We are experts in Order to Cash management efficiency programmes. And we have in depth understanding of Fulfilment, Delivery and Returns performance improvement programs.

Put us to the test, call now on 0700 590 8932.

 

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